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PRODUCT DETAILS

Welcome to the Ziff Davis Enterprise Web Buyer's Guide, a comprehensive directory of over 30,000 IT products and solutions. The Web Buyer's Guide includes complete product listings, plus reviews, user ratings, research and other key decision-making tools, all designed to help you make smarter technology buying decisions.


Requested Product:

Agent-Assisted Channels

 from Convergys

Description:
We offer Computer Telephony Integration, which marries voice (a telephone call) and data (your customer's information), allowing customer calls to be handled more personally and yet more rapidly.

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